Contact Us
QUESTIONS?
Have questions or comments about lottery games, online games, the prize claim process, or our retailers?
Have you won?
Check the where and how to claim a prize section to follow the corresponding claims process based on your prize. Claim offices may have different business hours and claim conditions.
Our offices are closed on the following dates:
|
Holidays |
2026 |
|---|---|
| New Year's Day | Thursday, January 1 |
| Day after New Year's Day | Friday, January 2 |
| Good Friday | Friday, April 3 |
| Easter Monday | Monday, April 6 |
| National Patriots' Day | Monday, May 18 |
| Québec's National Holiday | Wednesday, June 24 |
| Canada Day | Wednesday, July 1 |
| Labour Day | Monday, September 7 |
| Thanksgiving Day | Monday, October 12 |
| Christmas' Eve | Thursday, December 24 |
| Christmas | Friday, December 25 |
| Day after Christmas | Monday, December 28 |
| New Year's Eve | Thursday, December 31 |
Worried about your gambling or that of a loved one?
Visit the Gambling: Help and Referral website for information, advice and support, via chat or by phone.
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Loto-Québec app
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Online ticket checker
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